How to Contact Kenya Airways Customer Service in Bangkok, Thailand

Kenya Airways, the national airline of Kenya, is recognized for its commitment to quality service and customer satisfaction. For travelers in Thailand, especially those flying to Africa or connecting through Nairobi, the Kenya Airways customer service office in Bangkok provides vital support for all travel-related needs. Whether you require help with a booking, need to make changes to your flight, or have questions about baggage, the Bangkok office offers reliable and professional assistance.

Where to Find the Kenya Airways Customer Service Office in Bangkok

Office Address:
Unit 1701, 17th Floor
208 Wireless Road Building
Wireless Road, Lumpini, Pathumwan
Bangkok 10330
Thailand

This centrally located office is situated in one of Bangkok's major business districts, making it accessible for both local and international travelers.

Contact Information

Phone Number:

• +66 2 253 6472

Fax Number:

• +66 2 253 6476

The customer service team is available during standard business hours to assist with all inquiries and offer solutions to your travel concerns.

Services Provided by Kenya Airways Customer Service in Bangkok

• Flight Booking Assistance
  Get help with making new reservations, selecting travel dates, and choosing preferred travel classes.

• Ticket Modifications
  Make changes to existing bookings, including rebooking, cancellations, and itinerary updates.

• Baggage Inquiries
  Get details on baggage allowances, excess baggage fees, and claim support for lost or delayed luggage.

• Travel Information and Documentation
  Receive up-to-date guidance on passport validity, visa requirements, and health regulations for international travel.

• Special Passenger Services
  Request assistance for elderly travelers, unaccompanied minors, or passengers with medical and mobility needs.

• Group and Corporate Travel Support
  Coordination for business travelers and groups, including fare estimates and dedicated service.

Why Contact the Bangkok Customer Service Office?

• Direct and Official Support
  Receive help directly from Kenya Airways representatives, avoiding confusion or misinformation from third-party sources.

• Convenient Communication Options
  Whether visiting in person, calling, or emailing, the Bangkok office provides flexible support options.

• Efficient Resolution of Travel Issues
  Immediate assistance for ticketing issues, missed flights, or last-minute itinerary changes.

• Trusted Service for International Routes
  The Bangkok office is well-equipped to handle complex itineraries and international travel regulations.

Conclusion
Contacting Kenya Airways customer service in Bangkok is the best way to receive reliable and timely assistance for your travel needs. The staff are trained to handle a wide variety of requests, from booking flights to resolving baggage issues and offering travel documentation guidance. For a stress-free travel experience, reach out to the Bangkok office and enjoy the professionalism and support that Kenya Airways is known for.